Tuft and Needle

Mattress Review

You want this mattress if....

You want a mattress with less sink

You like support that keeps you “on top” of the mattress

You feel a medium comfort level is right for you

You want the assurance of a full refund

You want to test the bed in your own home

YOU DONT'T WANT THIS MATTRESS IF...

You want to choose the comfort level you prefer

You want a mattress with a cushy feel

You need a firm edge to sleep comfortably

You’re willing to pay more for a more luxurious

 

Tuft and Needle, queen size -- $750

Quick Breakdown

Tuft and Needle produces a good, basic mattress and their advertising tells you that’s all you need to get a restful night’s sleep. The mattress only has two layers – the top Adaptive® Foam layer and a base layer. Because their foam is proprietary, the exact composition is not known, but it sleeps cool enough to be comfortable and gives support with little sink. The cover is a bit on the thin side, but Tuft and Needle says their cover contributes to a cooler sleeping surface. There aren’t any bells and whistles with a Tuft and Needle, but the basics may be all you want and need.

CONSTRUCTION

Tuft and Needle isn’t exactly skimpy; their layer of Adaptive® Foam – the layer that gives the mattress it’s feel – is 3” thick. This compares to many mattresses that combine two-layers of foam, usually 2” each or mattresses that offer as much as 4” of a single foam. The support base is an inch taller than most to give the mattress the full 10” height. The edges of the mattress don’t provide much support. Don’t count on it to make putting on your socks easier or to extend the sleeping surface without getting that “I’m falling off the edge” feeling. The Adaptive® Foam seems to be designed to have the properties of latex foam. It has pushback or bounce. This makes changing positions in the bed easier because you don’t sink into the mattress. This pushback keeps you on top of the mattress and is likely to contribute to the cooler feel of the mattress.
Tuft and Needle advertises that “the truth” is that mattress stores are overpriced and that a mattress doesn’t need lots of different layers to be comfortable and supportive. Thus, their simplified design. However, it has been noted that about 10% of Tuft and Needle owners add a topper or some sort to give the mattress a softer, more luxurious feel. On its own, the Tuft and Needle mattress comes in at a little bit on the firmer side of medium.

COMFORT

You have to want a mattress that has a medium comfort level, but leans towards being just a little firmer. If that’s your preference, the Tuft and Needle mattress should meet your expectations. It comes in at about a 6 on a 10-point firmness scale. However, it’s easy to understand that a stomach sleeper may need an even firmer mattress so they don’t feel like the mattress is trying to suffocate them and that side sleepers may want a softer mattress to relieve pressure points. Tuft and Needle doesn’t give you that choice. It has been reported by owners of multiple Tuft and Needle mattresses that there is some inconsistency between the comfort levels.
The mattress is sold on its value and, overall, seems very utilitarian. The cover doesn’t make you go “ahhh” for its beauty, but it does give you a cool night’s sleep even though it appears to be a less expensive fabric. The base is an inch deeper than many mattresses. Mattress bases are designed to support the comfort layer or layers and to give the mattresses durability. The Tuft and Needle higher base may be designed more to bring the mattress to the average height of 10” than to add any noticeable improvement to the comfort of the mattress. Still, the Tuft and Needle does provide adequate support and comfort to please most sleepers.

VALUE

The $750 price for a queen size mattress is a good price, but you are going to find other decent Internet mattresses at a lower price if price is your main consideration. You will also find some mattresses with different construction for the same or a slightly higher price. Tuft and Needle has a compelling advertising campaign that is aimed at educating the consumer that they don’t have to spend thousands to get a good night’s rest. We agree! But, that doesn’t mean that Tuft and Needle is the only mattress in its price range that can offer you value. Know your sleep style and do some research to find the mattress that really is the best value for you and the way you sleep.

RETURN POLICY

Tuft and Needle breaks one “standard” for returns. Most Internet mattresses ask that you sleep on a mattress for at least 30 days before starting a return. Tuft and Needle only asks that you wait a week or two. That leaves us wondering if they are really giving their own mattress fair treatment. We would recommend that you wait longer before you start a return – 30 days is an accepted standard. Plus, the company gives you 100 days to make up your mind. If you don’t like your mattress, you donate it, have it picked up and send Tuft and Needle a copy of your charity receipt. They give you a full refund – as long as you meet their requirements (put it on a proper foundation, keep it clean, etc.). If you live in an area where you can’t find a charity that will pick up the mattress, Tuft and Needle will arrange for third-party pickup.

WARRANTY

There’s nothing especially special about the Tuft and Needle warranty, but it’s a solid warranty that gives you some advantages. Like most, it’s a 10-year warranty against manufacturing defects which would include things like excessive depression, stitching that unravels or foam that splits. It does give you an edge as it will look at a depression (softness) of ¾” when many warranties only cover a depression on an inch or more. Tuft and Needle stands behind its warranty and will work with you through photos of damage you think will meet the requirements of the warranty. As with any purchase, be sure to read the warranty and if you have any questions, ask them before you buy.

TUFT AND NEEDLE MATTRESS REVIEW


10 review


Sandra

Still working on it.
It has taken me a few weeks to adjust to the bed. Not quite sure if it is perfect or not. I was hoping for an "ahhhh" feeling when I got in bed and it wasn't.


Tony

Great mattress
I have already recommended to a friend. At first I thought it was going to be too soft but somehow it seems to have a great balance of soft and firm. So far really enjoying it!


Lauryn

I love the customer service
the way the bed was delivered, and the bed itself! It is week 3 and my back still hurts from getting used to the bed. We had a very firm bed before, and this is a transition!


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